Frequently Asked Questions
Everything you need to know about ordering, shipping, customizing, and caring for your Metal Nook signs.
All Metal Nook signs are crafted from durable 16 gauge steel. This premium material is both sturdy and elegant, designed to withstand indoor and outdoor conditions while maintaining its beauty for years to come. Each sign is precision-cut and finished with your choice of powder coating for weather resistance.
We maintain a swift production time of just 3-5 business days for all custom signs. Shipping time varies based on your location, but most U.S. orders arrive within 3-7 business days after production. We ship from Louisiana, USA. You will receive tracking information as soon as your order ships.
Absolutely! Most of our signs offer personalization options including family names, addresses, established dates, pet names, and custom messages. Simply select the "Personalize" option on the product page and enter your desired text. Each piece is printed-on-demand, ensuring you get exactly what you want.
Yes! Our signs are made from 16 gauge steel with a protective powder coat finish, making them suitable for both indoor and outdoor display. They resist rust, fading, and weather damage. For coastal or extremely humid environments, we recommend our premium finishes for extra protection.
Yes, we offer free shipping on all orders within the United States. No minimum purchase is required. We are a family-owned business and we appreciate your support - free shipping is one way we say thank you to our customers.
Your satisfaction is our priority. If you are not completely happy with your purchase, contact us within 30 days of delivery. We will work with you to make it right, whether that means a replacement, exchange, or refund. Customized items may have specific return conditions depending on the personalization.
Most signs come with pre-drilled mounting holes for easy installation. You can use screws, nails, or hooks depending on your wall type. For outdoor mounting, we recommend using weather-resistant hardware. Command strips or adhesive hooks work well for lighter indoor signs on smooth surfaces.
Yes! We love creating custom designs. Visit our Custom Order page or contact us through the contact form with your ideas. Our design team can work with you to bring your vision to life. Custom orders typically take 5-7 business days for production.
Still Have Questions?
Our team is here to help. Reach out and we will get back to you within one business day.
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