Privacy Policy

1. Introduction

Metal Nook ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://metalnook.com and purchase our custom metal signs.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and billing information when you place an order.
• Order Information: Details about the products you purchase, customization preferences, and order history.
• Payment Information: We do not store your payment details. All payments are processed securely through our payment processor.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order status
• Provide customer support
• Improve our website and products
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us with:

• Payment processing
• Shipping and delivery
• Website hosting and analytics
• Email marketing

These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us at support@metalnook.com.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@metalnook.com.